Privacy Policy

1. Information We Collect

At Selects Sock, we collect information necessary to process your sock orders, manage your shopping bag, provide prompt delivery, and improve your overall browsing experience. The personal data collected includes:

• Personal Identifiers: Name, billing address, shipping address, email address, and contact telephone numbers.
• Transaction Details: Items purchased, order value, payment status, and order history. Note that all financial transactions are processed securely via PCI-compliant payment gateways; we do not store full credit card numbers on our servers.
• Technical Data: IP address, browser type, operating system, device identifiers, and pages visited on our site.

2. How We Use Your Information

We process your personal information strictly for legitimate commercial and legal purposes, including:

• Fulfilling, packaging, and dispatching your orders according to our delivery standards.
• Communicating shipping confirmations, delivery tracking details, and customer service support.
• Maintaining accurate inventory tracking and optimizing product availability across designer collections.
• Complying with statutory accounting and tax regulations in Canada and international shipping jurisdictions.
• Enhancing website security, preventing unauthorized transactions, and mitigating fraudulent activities.

3. Local Storage and Cookies Policy

Our website uses browser local storage and essential cookies to provide seamless cart functionality. Specifically, your selected items and quantities are retained locally on your device to maintain your cart between browsing sessions without requiring account creation.

You can clear your browser storage or configure your browser to decline cookies at any time, although doing so may temporarily affect cart persistence across page reloads.

4. Third-Party Service Providers

We never sell, rent, or lease your personal information to third parties. We share data only with verified partners essential for delivering our products and maintaining our store:

• Logistics Partners: Courier and postal carriers for delivery and parcel routing.
• Payment Processors: Certified payment service providers handling encrypted transactions.
• Hosting & Infrastructure: Secure cloud infrastructure and content delivery networks.

5. Data Protection and Retention

We implement rigorous organizational and technical security measures to protect your personal details against unauthorized access, loss, or alteration. Data is retained only for as long as necessary to complete your purchase, handle potential returns, and comply with tax and audit obligations.

6. Your Privacy Rights

Depending on your jurisdiction, you have specific rights regarding your personal data:

• The right to request access to personal data we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of your records, subject to regulatory retention limits.
• The right to withdraw consent for marketing communications at any time.

To exercise any of these rights, please reach out through our contact page.